Welcome to SPG Techsoft (the "Company", "we", "our" or "us"). These Terms of Service (the "Terms") govern your access and use of our website, products and services provided by us. By accessing, reading or using our website, you are agreeing to these Terms. If you don't agree with any of the provisions of these Terms, you should stop using the website immediately.
These Terms apply to all users, visitors, clients and other parties who access or use our website or are our customers.
1. Acceptance of Terms
In order to access or utilise the SPG Techsoft site, you have to confirm that you are legally permitted to enter into a contract and you accept our terms and conditions. By continuing to use the site, you are agreeing to these terms.
Additionally, if you are using the site for a corporation or organisation, you must ensure that you have the necessary authority to bind the organisation to these terms.
2. Use of Our Website
We have designed our website with the intention of delivering information regarding our services, highlighting our portfolio of work, and enabling communication with potential clients. Hence, you have to agree to use the site only for legal purposes, and in a way that does not interfere with its operations or violate the rights of other users.
You should not misuse the website by deliberately introducing viruses, malware, ransomware, spyware and other malicious codes. You must not try to gain undesired access to our servers, databases, systems or networks and conduct any measure that can disrupt the working of the site.
Moreover, you have to agree not to copy, scrape, reproduce, modify, distribute, reverse-engineer or exploit any part of the website without previously obtaining our written consent.
3. Our Services
SPG Techsoft offers several types of technology and digital products and services that vary from website development to mobile app creation and UI/UX design, to graphic design and branding, e-commerce solutions and SEO, digital marketing and cloud solutions to consulting services in IT.
This information on the website is for informational purposes only. It is not intended to be a formal bid. The specifics of the project, including the details of implementation, costs, terms of payment and its schedule, duration of the project, the number of changes, and other commercial issues relating further will be written in another proposal.
The approximate dates given by the company are expressed in good faith and may depend on different factors like complexity of the project, reactions of the customer, approvals, specifications, and unexpected issues.
4. User Responsibilities
It is the users' duty to make sure all particulars supplied to SPG Techsoft are correct, complete, and current. This applies to address details, project specifications, technical information, branding materials, as well as any other information which is necessary for the project to be accomplished.
The clients should either approve or provide feedback and other necessary information promptly; otherwise, delays may occur. SPG Techsoft is not liable for delays in projects that are caused by incomplete information provided.
You also agree not to use our website or services incorrectly, engaging in fraudulent, illegal, or abusive activities.
5. Intellectual Property Rights
Unless specified otherwise, all content present on this website, be it text, graphics, icons, illustrations, logos, video, software, source code, layout, images, design, trademark, service mark or any form of intellectual property is owned by SPG Techsoft or is licensed for use by us and protected as per copyright, trademark and intellectual property law.
None of the content on this website may be copied, reproduced, republished, uploaded, transmitted, disseminated or commercially exploited without the prior written approval of the company.
Upon final payment for the project, ownership of the agreed-upon deliverables will be transferred to the client in accordance with the given project agreement. However, ownership of any proprietary tools, frameworks, methodologies, templates, libraries, or intellectual property that SPG Techsoft has used is still held by SPG Techsoft.
6. User Submissions
Users may use the website to submit queries, opinions, project information, CVs, testimonials, and other relevant data using contact forms or through other means of communication.
By submitting any information, the user guarantees that such information has been provided truthfully, accurately, and does not violate any right of a third party.
Users should not provide any illegal, obscene, defamatory, offensive, misleading, or damaging materials.
By submitting any project-related material, such as text, images, videos, brands, or logos, the user guarantees that he/she has the right to allow SPG Techsoft to use this material for the specified project.
7. Pricing and Payments
All quotes provided by SPG Techsoft are valid only until the time specified in the quote, unless agreed otherwise in writing.
Project fees, payment deadlines, applicable taxes, and payment frequency will be outlined in the proposal or agreement prepared for the project. Delayed payment may lead to project suspension, late delivery of results, or extra fees in accordance with the law.
SPG Techsoft has the right to withhold the completed work until all due payments have been received in full.
8. Confidentiality
SPG Techsoft and its customers shall not disclose any confidential information, but shall remain sensitive to that information and treat it according to the relevant information handling protocols.
All information discussed and/or shared in meetings related to the project shall be kept confidential unless otherwise publicly available or required to disclose by applicable law.
This obligation will continue to apply after the completion of the project.
9. Third-Party Services and Integrations
A lot of projects consist of the integration of third-party apps, programs, APIs, hosting services, payment gateways, add-ons, or cloud solutions.
Although SPG Techsoft ensures adequate compatibility and execution, we have no control over the external services and, thus, cannot assure either availability, safety, cost, performance level, or functionality of such services in the future.
Any subsequent modifications made by third-party services after the course of the project may imply extra work that may come at additional costs.
10. Website Availability
We make every effort to keep our website operational and available at all times or as much as possible. Nevertheless, we cannot ensure uninterrupted access.
On rare occasions, access to the website may be unavailable due to scheduled maintenance, computer software updates, server failure, problems in the Internet, or due to factors beyond our control.
SPG Techsoft will not be responsible for any temporary interruptions of availability.
11. Disclaimer of Warranties
The website and the services offered on it are provided "as is" without any kind of warranty.
As our goal is to do our best for the website to be without mistakes, we do not promise that the website will be without any interruptions and errors.
12. Limitation of Liability
To the maximum extent allowed by the current laws, SPG Techsoft will not be held responsible for any kind of damages that results directly or indirectly from the use of its website and services.
This covers everything from loss of earnings to interruption of business, loss of information, or damage to reputation due to the use of the company website, problems in the services provided, technical problems, issues with third-party solutions or reliance on the information from the website.
If the law prohibits full exclusion of responsibility, the liability of SPG Techsoft will be limited to the amount actually paid to the company for the service or services which caused the claim.
13. Indemnification
You agree to defend, indemnify, and continue to hold SPG Techsoft and its executive officers, employees, contractors, affiliates, and partners harmless against any claims, liabilities, damages, losses, legal costs, or expenses arising from usage of the website, breach of the Terms, or violations of third-party rights or any other unlawful activity.
14. Termination
We hold the right to suspend, discontinue or terminate access to the website or our services immediately without any notification if we suspect that a user has breached the Terms, engaged in unlawful behaviour, compromised the security of the website, or taken any other action causing damage to SPG Techsoft or other users.
Termination of the Agreement does not affect any accrued rights, obligations or payment responsibilities accruing before termination.
15. Force Majeure
SPG Techsoft will not be liable for any delays or deficiencies occurring in the execution of its obligations when delays arise due to events beyond our reasonable control.
This includes, among others, natural catastrophes like floods and earthquakes, fires, pandemics, governmental activities, strikes and different events disrupting the electricity supply, internet communications, computer hacking, difficulties in transport, and situations with third-party providers.
16. Amendments to These Conditions
These Terms of Service can be modified at any time due to changes in how the company operates as a business, new legal requirements, modernisation, as well as changes in the company's services.
The updated Terms start to apply as soon as they get published on the website unless indicated otherwise. The continued use of this site after posting the updates means acceptance of the new terms.
17. Governing Law and Jurisdiction
These Terms of Service shall be governed by and interpreted in accordance with the laws of India, without regard to conflict of law principles.
Any dispute, issue, claim, or matter arising out of or in connection with these Terms, our website, or our Services shall be subject to the exclusive jurisdiction of the competent courts situated in Mumbai, Maharashtra, India.
Both parties agree to amicably try to settle all disputes, claims, and matters before taking formal proceedings when possible.
18. Contact Us
Should you have any queries, concerns, or requests regarding the Terms of Service or our Services, please contact us at the address mentioned below:
SPG Techsoft
Email: info@spgtechsoft.com
We shall endeavor to respond to such requests and queries promptly.
By continuing to access the SPG Techsoft site, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service.